Business Process Management
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Excerpts from ABPMP BPM CBOK
BPM and BPI – Differences
BPM - Management Discipline and Technologies
Measurement and process performance
BPM and Organizational Commitment
BPM Planning, strategy and Analysis
Design and modeling of business processes
Types of processes in an organization
Process implementation
The BPM lifecycle
BPM – Key Concepts
Processes versus function (work end-to-end)
BPM News
Why do BPM projects fail?
Don’t Stop Believing In BPM
Change Management – a Must-Have for BPM
Are you a BPM Startup?
In Search Of Bpm Excellence:
Design and modeling of business processes

Process design document should focus on the intent of the design document and also on how the end-to-end work occurs to deliver value to customers. The document should include aspects like the time required to do the work, performed by which participants of the process and methodology used. The drawing should define what the organization’s purpose of the process is and also should answer questions like: what, when, where, who and how the end-to-end work is performed. An important design component is also to ensure that appropriate metrics and management controls are in place for measuring performance, and compliance. In a BPM lifecycle, the design needs to be open to iterations; in initial stage of design, activities can focus on standardizing drawings or automating activities currently carried out ad hoc. But should give room for more mature drawing activities in future that may focus on the redesign or radical transformation of the processes, or incremental improvements designed for optimization.
More mature organizations can also focus more on environmental factors, nuances and exceptions to business processes.

- Excerpt from ABPMP BPM CBOK Version 2.0

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